When Knowledge Walks Out the Door: The $8.8 Trillion Crisis No One Is Talking About
Every organization tracks costs, headcount, and strategic KPIs. But few track something more fragile, and more fundamental, to long-term performance: knowledge. Not the kind stored in databases, but the kind stored in people. The insights built over time, the exceptions to the rule, the “we do it this way because…” logic that’s rarely written down. […]